Returns & Exchanges
At Amelie Official, we want you to be completely in love with your purchase. If your new fashion pieces aren't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original garment bags with all tags attached, ensuring the package is sealed to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing